Category: Business

Digitalize & Innovate Business with Vertical Integration

Vertical Integration has existed since time immemorial. It is basically coming together of companies that operate in different stages of a supply chain process. For example, the Farm to Table trend is vertical integration of restaurants and local farms to bring healthy, organic (typically), and fresh food to its consumers. The ability to buy lights ...

Business Model Innovation in a Cloud-Enabled Economy

An accidental business changes the world of computing – yes that is really a statement that sums up Amazon’s web services. In 2006, Amazon launched Elastic Computing (EC2) and many wondered why would an e-Commerce company that started as selling books get into selling computing power? It didn’t make any sense. According to an interview ...

Business Model Innovation: Social-Enabled Economy

No discussion of social technology is complete without Facebook. Facebook’s mission is to give people the power to share and make the world more open and connected. It precisely does that. It allows friends and families to stay connected, brands to connect with consumers and provides them with tools to share images, ideas, locations, habits, ...

Apple Pay/Mobile Payments: What retailers are missing?

Apple Pay, Mobile Payments, Google Wallet, and all such are great initiatives to change yet another habit – wallets/purses, plastic money, and cash. The minor skirmish that followed the launch of Apple Pay where many leading retailers blatantly refused to adopt or in some instances backtrack in favor of the Merchant Customer Exchange (MCX) backed ...

The WhatsApp Economy

Recently, I was reading a post on WhatsApp its current phenomenal growth sans a revenue model. There was also some banter about why Facebook paid $16 billion to acquire it and then the rags to riches of how its founder Koum lived off food stamps. Coincidentally, soon after that I heard & witnessed stories of ...

Reinventing USPS – Anyone care?

How many business’ have the brand permission to visit every one of their customers, at their house, everyday? What would that be worth as a service? The USPS’ value is not about delivering mail, it’s their ubiquity – being everywhere. Squandering this ubiquity is a great example of not adjusting with times. Apart from discussing the options ...

Smart Shopping Carts – Why aren’t they here yet?

A point of sale (POS) or checkout is the actual location where the hardware and software that performs the sales processes is located. In many ways this is the cash register that you typically walk up to, scan your product, and check-out. In the retail industry, the buzz at the POS is keeps the register ...